We ship our products across Canada using Canada Post for delivery within 5 business days to most locations. Shipping is charged at a flat rate of $15 for delivery within British Columbia and $20 for delivery outside of British Columbia. Free shipping anywhere in Canada is provided for orders that total $100 before tax. We do not ship products outside of Canada at this time.
Unopened products may be returned for a full refund (less shipping cost) within 30 days from the date of purchase. Opened products may not be returned due to health and safety regulations.
To initiate the return process, please contact us by filling out the contact us form on the contact us page or by phoning / texting us at 778-583-2422 or emailing us at “info at BePawsitive dot CA”.